TEXTBOOK RETURNS
Original receipt and University ID are required for a refund or exchange within Campus Store. Online refunds are processed at the request of the customer by in-store personnel only.
Full and partial refund dates listed below apply to textbooks orders that are filled after the last day of finals (for the previous term) and before the last day for partial refunds.
Partial Refunds: Books returned after the full refund date and before the partial refund deadline will incur a 10% return fee for each book.
Any backordered items not canceled prior to the return deadline will be charged when received. Please call (801) 585-3234 to cancel any backordered items.
Please remember to purchase your textbooks early. The Campus Store will begin to return textbooks to vendors five weeks after classes start to prepare for next semester.
Course related materials not picked up within 30 days will be considered abandoned. Abandoned product will be made available for resale and all original charges are non-refundable.
ALL SALES FINAL AFTER: DATE TBA FOR SPRING 2025
Upcoming Return Deadlines | |||
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Semester | Deadline Type | Dates | Times |
Spring 2025 | Full Refund | January 17th | Store Hours |
RETURNS FAQ
What books are elligible to be returned?
School textbooks purchased from the Campus Store are eligible for returns. For other textbooks, view the buyback details to see if they are eligible. The University of Utah reserves the right to determine which items qualify for returns. Books must be in good condition based on our assessment.
The following are not eligible:
- Damaged books, such as books with missing or torn pages or covers, books with stains or water damage, books with broken bindings. Returns must be in pristine condition.
- Digital versions, some loose leaf (binder-ready) editions, and textbook bundles
- Other exclusions are:
- Class notes or course packs
- Components or parts of sets, such as CDs or access codes
- Workbooks, study guides, and solution manuals
- Non-required study aids such as Barcharts, 501 Verb Title, and Dictionaries
- Any supply items, such as lab goggles
Can I return a looseleaf textbook or textbook bundle?
Looseleaf textbooks are returnable if they're in good condition. Textbook bundles are not eligible for returns at this time. Check the wrapping material for notes about non-returnability when purchasing.
What do I need to bring to process my return?
Make sure to bring your textbook, UID, and original receipt. We will not process the return without all three!
Who can I talk to if I have additional questions?
Any member of our textbook department is able to help! You can reach us at 801-581-3518.
What if I miss the refund deadline?
To be eligible for a refund, you must turn in your textbook before the deadline. If you miss both deadlines, and/or if you have additional textbooks from past semesters that you would like to get rid of, you may be able to sell them to the Campus Store through our textbook buyback program.
STUDENT TEXTBOOK BUYBACK PROGRAM
Sell your textbooks for up to 50% retail value back! We'll buy back thousands of books.
Bring your U card and textbooks to the U of U Campus Store course materials desk upstairs and we’ll help you get cash for your books!
Only available during select dates shown below.
Upcoming Retail Buyback Dates & Hours | |||
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Semester | Location | Dates | Times |
Spring 2025 | Main Campus Store | April 15 - May 3 | Store Hours |
BUYBACK DETAILS
What books are elligible for Textbook Buyback?
School textbooks are eligible for buyback. We'll check the prices of all your textbooks, even books from past semesters. The University of Utah reserves the right to determine which items qualify for buyback. Books must be in good condition based on our assessment.
The following are not eligible:
- Damaged books, such as books with missing or torn pages or covers, books with stains or water damage, books with broken bindings
- International editions, instructor's annotated or review copies, library copies, digital versions, loose leaf (binder-ready) editions, and customer editions for universities other than The University of Utah
- Also excluded are:
- Class notes or course packs
- Components or parts of sets, such as CDs or access codes
- Workbooks, study guides, and solution manuals
- Non-required study aids such as Barcharts, 501 Verb Title, and Dictionaries
- Any supply items, such as lab goggles
What price will I get for my books?
The Campus Store makes every effort to get you the highest possible price for your used books. We offer up to 50% retail value. Textbook buyback operates on a first-come first serve basis, so bring your books back early to get the best price.
The following affects your buyback price:
- Book condition
- If the course instructor notified the Campus Store that the textbook will be reused
- If the instructor decided NOT to us the book again or has not submitted “Textbook Adoptions” indicating that it will be used
- If the Campus Store has already purchased a sufficient quantity to meet the projected need for next semester
- If the textbook has been published in an updated version
What can I do to help keep textbook prices low, and get the most cash back for my books?
- Ask your professor if you REALLY need the newest edition. Reusing older editions means a lower purchase price.
- Ask your professor if they have submitted their “Textbook Adoptions”. We rely on timely submission of required and recommended textbook information from faculty to order more used books on time and avoid last minute shipping and fees.
- Buy and sell your textbooks ON CAMPUS. When you buy and sell your books on campus, you're helping reduce the costs of your textbooks the following semester-just like the class in front of you helped you by selling their book on campus. Buy your textbooks in store and online.
- Shop for your textbooks early! This gives you a better chance of getting USED and RENTAL versions of textbooks which can save you up to 60%.
- Sell your textbooks back as early as possible. The quantity of titles being bought back by the Campus Store is limited and can be reached at any time.