The Course Materials department is located upstairs in the Campus Store, and school supplies on the south end of the building on the main floor. You can also order textbooks online here, follow the instructions on how to get your personalized course list from your CIS account.

We also offer plenty of pick up and shipping options, including international shipping.

Either shop in person to pick out your order at any of our locations, or order online and select your preferred pickup or we can ship your order to you, even if you're international.

See this link for all of our store locations!

The Campus Store is owned and operated by the University of Utah. All proceeds go back towards making the U bigger and better for you and future students.

The Instant Access Program is a new textbook model, in collaboration with publishers, which converts course materials/textbooks for the course into digital content. All students in the class buy into the content, lowering the cost substantially (up to 80%). All students in that class also get access to the content on the first day.

Prices are negotiated and vary depending upon the course materials chosen by the instructor, but are lower than competitive market rates.

If your instructor is using Instant Access you are already enrolled. You will be notified via email to your official University of Utah issued email account (or email of record) prior to the start of class with access instructions, the discounted price and information on opting out.

The access is complimentary through the add/drop date, but you will see a charge on your tuition account. All enrolled students who have registered for the course will have the discounted price billed to their tuition account. You will be required to pay the course material cost as part of your tuition payment, but if you chose to opt-out of the Instant Access course material offering you will be refunded that charge. No waiting in line with a heavy, expensive book!

If you do not wish to participate in Instant Access you have until the add/drop day to OPT OUT of the program online (the opt out procedure will be outlined in your emailed information). If you opt out by the deadline given access to the online content will be turned off and you will not be billed. You will then be responsible in obtaining the course material yourself for the course.

Yes if it's before the add/drop deadline. Simply email the Instant Access team at inclusiveaccess@campusstore.utah.edu to request that your access be reinstated.

Yes. All students who are enrolled in a course using Instant Access are automatically considered part of the program. To avoid being billed you must OPT OUT online before the add/drop deadline.

Students who drop the course before the add/drop deadline (usually within the first 10 days of class) will automatically be "opted out" and will not be billed. There are no refunds for students who drop after the add/drop deadline.

Once billing has been completed after the add/drop date, there are no refunds.

All enrolled students are emailed about the program to their official University email address (or email of record). If it is not in a spam folder or was accidentally deleted email the Instant Access team at inclusiveaccess@campusstore.utah.edu for access instructions.

Perpetual or Lifetime titles will expire from Vitalsource Bookshelf once your course ends. To maintain access to the title, it needs to be downloaded within the term it is being used. If the semester has already ended, contact Vitalsource Support and they'll help you download the Lifetime version.

You will automatically be enrolled in IA, and not be given the opportunity to opt out. You will need to alert the Campus Store to turn on Instant Access, but you will automatically be billed. If you are a late add and need your access turned on, email inclusiveaccess@campusstore.utah.edu.

If your question wasn't answered in this FAQ, for Instant Access questions email the digital course materials team at inclusiveaccess@campusstore.utah.edu. If you have general inquiries about the course itself, please contact your instructor directly.

The Instant Access Program is a collaboration between the publisher, the University Campus Store and the professor to provide the required course materials automatically to every student enrolled on the first day of class. It is designed to not only improve access to course materials but also to reduce the cost to students by up to 80%.

You can contact the course materials staff at inclusiveaccess@campusstore.utah.edu or by phone at 801-581-3156 to get started. We will review your current adoption and partner with our publisher contacts to determine availability and pricing.

Yes, your course material adoption must be placed with the Campus Store no later than two business days prior to the day that students can begin registering for classes. Of course, the sooner the better to secure pricing and availability, but we will do our best to ensure the Instant Access Program is available for your course.

We will provide information on how to set up your course to ensure full use of all the materials available. Please email inclusiveaccess@campusstore.utah.edu or call 801-581-3156 to get the process started.

1. When signed into your course, click "Settings".
2. Click on the "Navigation" tab.
3. Drag the "VitalSource Bookshelf" item to where you would like it located in the course navigation menu.
4. Click "Save".

For more information, including screenshots, please refer to this PDF document.

All students enrolled in your class are automatically billed for the course materials through their tuition account.

Yes. If a student doesn’t wish to participate in Instant Access they have until the add/drop day to OPT OUT of the program online. The opt out procedure will be outlined in an email that is sent to them. If they opt out by the deadline given access to the online content will be turned off and they will receive a refund to their tuition account. They are required to pay for the Instant Access as part of their tuition payment, but will receive a full refund of the course material cost if they opt out.

If your question wasn't answered in this FAQ feel free to email the Instant Access team at inclusiveaccess@campusstore.utah.edu or call 801-581-3156.

School textbooks purchased from the Campus Store are eligible for returns. For other textbooks, view the buyback details to see if they are eligible. The University of Utah reserves the right to determine which items qualify for returns. Books must be in good condition based on our assessment.

The following are not eligible:

• Damaged books, such as books with missing or torn pages or covers, books with stains or water damage, books with broken bindings. Returns must be in pristine condition.
• Digital versions, some loose leaf (binder-ready) editions, and textbook bundles
• Other exclusions are:
  
  • Class notes or course packs
  • Components or parts of sets, such as CDs or access codes
  • Workbooks, study guides, and solution manuals
  • Non-required study aids such as Barcharts, 501 Verb Title, and Dictionaries
  • Any supply items, such as lab goggles

Looseleaf textbooks are returnable if they're in good condition. Textbook bundles are not eligible for returns at this time. Check the wrapping material for notes about non-returnability when purchasing.

Make sure to bring your textbook, UID, and original receipt. We will not process the return without all three!

Any member of our textbook department is able to help! You can reach us at 801-581-3518.

To be eligible for a refund, you must turn in your textbook before the deadline. If you miss both deadlines, and/or if you have additional textbooks from past semesters that you would like to get rid of, you may be able to sell them to the Campus Store through our textbook buyback program.

School textbooks are eligible for buyback. We'll check the prices of all your textbooks, even books from past semesters. The University of Utah reserves the right to determine which items qualify for buyback. Books must be in good condition based on our assessment.

The following are not eligible:

• Damaged books, such as books with missing or torn pages or covers, books with stains or water damage, books with broken bindings
• International editions, instructor's annotated or review copies, library copies, digital versions, loose leaf (binder-ready) editions, and customer editions for universities other than The University of Utah
• Also excluded are:
  
  • Class notes or course packs
  • Components or parts of sets, such as CDs or access codes
  • Workbooks, study guides, and solution manuals
  • Non-required study aids such as Barcharts, 501 Verb Title, and Dictionaries
  • Any supply items, such as lab goggles

The Campus Store makes every effort to get you the highest possible price for your used books. We offer up to 50% retail value. Textbook buyback operates on a first-come first serve basis, so bring your books back early to get the best price.

The following affects your buyback price:

• Book condition
• If the course instructor notified the Campus Store that the textbook will be reused
• If the instructor decided NOT to us the book again or has not submitted “Textbook Adoptions” indicating that it will be used
• If the Campus Store has already purchased a sufficient quantity to meet the projected need for next semester
• If the textbook has been published in an updated version

• Ask your professor if you REALLY need the newest edition. Reusing older editions means a lower purchase price.
• Ask your professor if they have submitted their “Textbook Adoptions”. We rely on timely submission of required and recommended textbook information from faculty to order more used books on time and avoid last minute shipping and fees.
• Buy and sell your textbooks ON CAMPUS. When you buy and sell your books on campus, you're helping reduce the costs of your textbooks the following semester-just like the class in front of you helped you by selling their book on campus. Buy your textbooks in store and online.
• Shop for your textbooks early! This gives you a better chance of getting USED and RENTAL versions of textbooks which can save you up to 60%.
• Sell your textbooks back as early as possible. The quantity of titles being bought back by the Campus Store is limited and can be reached at any time.

Students may purchase their custom course packet in person at the Campus Store or online through the Campus Store website where they can ship directly to their home.

Simply send the previous course name, number and semester to Kim Kilpatrick; we’ll take care of the rest.

Yes. Copyright clearance must be received for each printing. Not following this rule is in violation of the law and you may be prosecuted for doing so. However, receiving copyright clearance on material used previously requires less time than copyright clearance on new material.

No additional charges will be billed to your department. We will handle all of the copyright clearance paperwork.

The Campus Store and University Print & Mail Services are committed to complying with all applicable laws regarding copyrights. Permission is needed to duplicate copyrighted materials within course packets. Course packets are not covered under the Fair Use guidelines.

University Print & Mail Services obtains the appropriate copyright clearances, identifies related copyright costs and prints the course packet. Clearances are obtained for one time use only and therefore must be requested each semester.

Previous requests for copyright may be duplicated by calling a Campus Store Representative or University Print & Mail Services with the course name, number, and semester.

Despite the fact that many publishers respond within a few days, we recommend submitting your requests along with your textbook requisitions by the deadline each semester. Turnaround time for custom publishing is approximately 3 weeks.

Includes Web articles

• Most recent publication date of the book
• Publisher
• Title of book/journal and chapter/article
• Author(s)
• Exact page numbers
• ISBN or standard number