• Home
  • Privacy Policy | University of Utah Campus Store

Privacy Policy

This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website at Main Campus Store. All information you provide to us electronically is kept confidential and will not be applied in ways to which you have not consented. Encryption is used for the secure transfer of data. Unfortunately, no data transmission over the internet can be guaranteed to be 100 percent secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our website.


Personal Information Collection
When you visit our website, we automatically collect certain information about your device. The data we collect includes information about your web browser, IP address, time zone, and possible cookies installed on your device. Additionally, as you browse, we collect information about the individual web pages or products that you view, what websites or search terms were used to direct you to our website, and information about how you interact. We refer to this automatically collected data as “Device Information.”

Device Information
We collect Device Information using the following technologies:
    
    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When you attempt or complete a purchase through our website, we collect information called “Order Information.” This type of information includes your name, billing address, shipping address, payment information, email address, and phone number. When discussing “Personal Information” in this Privacy Policy, it is referring to both Device Information and Order Information.

Use of Personal Information
We use the collected Order Information for fulfilling orders placed through our website to process payment information, arrange for shipping, and provide you with invoices and/or order confirmations.
Other ses of Order Information include:

  • Communicating with you
  • Screening our orders for potential risk or fraud
  • Providing you with information or advertisements relating to our products or services

We use Device Information to help us screen for potential risk and fraud. This includes gathering data related to your IP address for thorough screening purposes. Device information is also used to make improvements to our website by allowing us to generate analytics about how customers browse and interact with our website, as well as to assess the performance of our marketing and advertising campaigns. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
To opt out of targeted advertising: Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

We share your personal information with third parties to help us interpret the data in the ways described above. We use Shopify to power our online store—read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers interact with the website—read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/.
You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Legal Compliance
We may also share your personal information to comply with relevant laws and regulations; to respond to a subpoena, search warrant or other lawful request for information we receive; or to otherwise protect our rights.

Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


Minors
The Site is not intended for individuals under the age of 13.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at orauf@campusstore.utah.edu or by mail using the details provided below:

270 S 1500 E, Salt Lake City, UT, 84112, United States

Your feedback and concerns are important to us, and we are committed to addressing them promptly and effectively.

Data Deletion Request Instructions

How to Request the Deletion of Your Data

We are committed to ensuring the privacy and security of your personal information. If you would like to request the deletion of your data, please follow the instructions below. We will process your request promptly and confirm the deletion once it has been completed.

1. Prepare Your Request:

  • Ensure you have the following information ready:
  • Your full name
  • Your email address associated with your account
  • A clear statement that you are requesting the deletion of your data

2. Contact Us:

  • Send an email to our Data Privacy Team at: help@store.utah.edu
  • In the subject line, include: "Data Deletion Request"
  • In the body of the email, include the information prepared in Step 1

3. Verification Process:

  • Upon receipt of your request, we may need to verify your identity to ensure the security of your data. We will send you a verification email with further instructions.
  • Follow the instructions in the verification email to complete the identity verification process.

4. Processing Your Request:

  • Once your identity is verified, we will initiate the data deletion process.
  • You will receive a confirmation email once your data has been deleted from our systems.

5. Additional Information:

  • Please note that certain data may be retained if required by law or for legitimate business purposes, even after a deletion request is processed. We will inform you if this applies to your request.

Example Email Template

Below is an example template you can use to submit your data deletion request:

Subject: Data Deletion Request

Body:

Dear Data Privacy Team, I am writing to request the deletion of my personal data from your systems. Below are my details: - Full Name: [Your Full Name] - Email Address: [Your Email Address] I understand that this request may require verification of my identity. I am willing to provide any necessary information to complete this process. Thank you for your assistance. Sincerely, [Your Full Name] 

By following the above steps, you can ensure that your request for data deletion is handled efficiently and securely. If you have any questions or need further assistance, please do not hesitate to contact us at help@store.utah.edu.

Thank you for trusting us with your data and for your cooperation in helping us maintain the highest standards of privacy and security.